Returns & Exchanges

HomeReturns & Exchanges

Deliveries within Nigeria.
Most Lagos orders take approx 3-5 working days. However, if your item is a custom order like a blazer, delivery can take up to 5-7 working days.
Out of Lagos deliveries to all parts of Nigeria take within 7-12 working days.

International Deliveries
All our international deliveries are handled by DHL. Depending on your location delivery can be within 7-14 working days. If you would like a different delivery service, kindly add a note to your order.
We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected.

Exchange Policy
Unworn items still fitted with all security tags and labels can be exchanged within 5 days from receipt.
Kindly note that shipping costs are not covered when returned.
Before your return please email heybebeo@gmail.com and we’ll be happy to help you out with details to exchange your item.

When sending the email, please make sure you indicate the reason of return.
Please note that some items are not eligible for an exchange, and this applies to designs that require a custom order.
We don’t take any responsibility for lost parcels whilst being returned to us.

Most exchanges take around 5-7 working days to process, plus the delivery time to your area.
It’s important to note that shipping costs are not covered by us when sent back.

SALE ITEMS – Unfortunately, sale items are not returnable for exchange.

Return Policy
Kindly note that anything returned should be new, unused and with all our security garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
If you’re returning something faulty, damaged or soiled please contact heybebeo@gmail.Com prior to sending any return.

Contact us at {heybebeo@gmail.com} for questions related to refunds and returns.

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